Will Steam refund a game over 2 hours?

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Pre-ordered game refunds

If you have preorders any game via Steam and have paid in advance you can request a refund at any time prior to the release of the title. After which the standard 14 day and to our policy mentioned above will apply starting on their games release date.

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred.

Steam’s Conditions On Games Refund

Now although Steam has the option to allow a refund, it doesn’t work every time. Steam has some conditions on when you can apply for a refund.

If you purchased a game less than 14 days ago and have played it for less than 2 hours, you are eligible for a refund.

Third-Party Sites vs. App Stores

When we download the apps or games from third-party sites, We don’t know if the files are safe and how we can get a refund for the product when it didn’t meet our expectations. Compared with other games and apps, PC games are always high in cost. So, When we find the game is not up to expectation, or it doesn’t support some features on our PC, We have to return the product and request for refund.

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Steam is for gaming what Netflix and Amazon Prime Video are for TV. . Steam, a platform by Valve that allows you to buy, play and create PC games online, is where you can also discuss them. You can find thousands of games from major and minor developers, including DLC ​​(downloadable content) and mods (user-generated features).

Refunds for DLC Games

The same rule applies to DLC as well. It must be applied for return within 14 days of purchase and the gaming time shouldn’t exceed 2 hours. Also, keep in mind that the DLC is not consumed, tampered, transferred or marked as non-refundable. A useful rule of thumb is to always check whether DLC content is non-refundable. Here are the other types of purchases that fall under the different categories:

  • Pre-purchase games (Before the game’s release date)

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